Shipping Policy

At  Art by Jess, Inc., we strive to ensure that your orders are processed and shipped efficiently. Please review our shipping policy below for details on how we handle the shipping of our products.

Paint Kits

  • Shipping Origin: All paint kits ship from New York.
  • Processing Time: Orders for paint kits are processed and shipped within 2-3 business days after the order is placed.
  • Shipping Time: Shipping times may vary depending on your location and the shipping method selected at checkout.

Printed-on-Demand Items

  • Production Time: All other items on our website are printed on demand. The production time for these items is 1-2 business days.
  • Shipping Time: Once produced, printed-on-demand items will ship within 3-4 business days.
  • Shipping Origin: The shipping origin for printed-on-demand items may vary based on the product and the printing facility used.

Separate Shipments

Please note that paint kits and printed-on-demand items will not ship together. These products are processed and shipped from different locations, which may result in separate shipments and delivery times for your order.

General Shipping Information

  • Shipping Methods: We offer various shipping methods to meet your needs. The available options will be displayed at checkout.
  • Shipping Costs: Shipping costs are calculated based on the shipping method chosen and the destination of the order.
  • Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the delivery status of your package.

Delays and Issues

While we make every effort to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as inclement weather, carrier delays, or other unforeseen circumstances. If you experience any issues with your shipment, please contact us through our website, and we will assist you in resolving the matter.

Contact Information

If you have any questions or need assistance regarding shipping, please contact us through our website.

By placing an order on our website, you agree to this shipping policy. We appreciate your understanding and support of our small business.

Thank you for choosing Art by Jess, Inc.